Merger

Northeast Family merged with Self-Help Federal Credit Union.

Dear Northeast Family Member,

I am writing to welcome you to Self-Help Federal Credit Union. As you may have seen, Northeast
Family Federal Credit Union and Self-Help o􀆯icially merged on May 1, 2025.

We are honored to be partnering with Self-Help, and we look forward to serving you.

What does the merger mean for you?

In short: more solutions. In the coming months, you’ll have access to an expanded suite of financial
services, including financial coaching, 0% down payment home loans, electric vehicle loans, and
more.

For now, your everyday banking experience will stay the same. You’ll continue to see the same
friendly sta􀆯 members in the branch, your account numbers will stay the same, and you will
continue to use your same login credentials to access online banking. Changes to various systems
will happen later this year as the merger transition unfolds, and we will notify you of them well in
advance. What’s not changing is the credit union’s deep commitment to the community. Self-Help
shares Northeast Family’s passion for expanding opportunity for our members. Together, we are
honored to continue that legacy of service.

Who is Self-Help?

Self-Help is a family of nonprofits with a mission of creating and protecting ownership and
economic opportunity for all, especially people of color, women, rural residents and low-wealth
families and communities.

Since Self-Help's founding in 1980, they have grown into one of the nation’s largest community
development financial institutions.

To learn about Community Development Financial Institutions please visit:
https://www.ofn.org/what-is-a-cdfi/

Self-Help's activities include:

•  Direct financial services and loans to over 190,000 families and individuals across nine
• states
•  Large-scale lending and community development
•  Partnerships that expand access to clean energy for all
• Research, analysis and advocacy to promote a fair and inclusive financial marketplace nationwide

What happens next?

In the coming months, you'll receive more information about the transition, including dates for
various changes. Meanwhile, please continue to use your accounts and cards as usual.

If you have questions about any details of the merger, please see the merger FAQ and the Merger
Notice below, or feel free to reach out directly to me at [email protected] or to Rob Delgado
at [email protected]

Our dedicated staff is excited about the next chapter for Northeast Family. Self-Help's mission
aligns perfectly with our work. Our team looks forward to building on Northeast Family’s legacy by
bringing Self-Help's solutions to our communities
Sincerely, 

Joanne Todd

Division President, Self-Help Federal Credit Union

Click HERE to download Frequently Asked Questions.

Click HERE to download Self-Help's Story.