Northeast Family Federal Credit Union is dedicated to providing our members with resources about fraud prevention and tips on what to do if you are a victim of fraud. The resources and links below are provided as an informational benefit and do not provide legal advice or share the opinions of Northeast Family Federal Credit Union.


National Credit Union Administration: 

You Tube video with information on how to recognize, avoid and report fraud, scams, and cyber threats.

Click here


Consumer Assistance Center:

Information on current scams, how to protect your finances, and financial tools and resources. 

Click here


Visa Security:

Offers tips on fraud prevention and also current information on fraud activities.

Click here


Connecticut Attorney General:

Has prevention tips along with valuable resources on various documents and contacts, should you be affected by fraud.
Click here


MasterCard Fraud and Security FAQs:

Offers tips and answers to frequently asked questions about card fraud.

Click here



Homeland Security:

Gives information regarding cyber fraud and how to file complaints.

Lost/Stolen MasterCard Debit Card: 1-800-528-2273

MasterCard Debit Card Activation: 1-866-619-0245

Lost/Stolen Visa Credit Card: 1-800-325-3678

Click here


Credit Bureau Contact Information:

If you should ever suspect fraud activity on your account, please contact Northeast Family Federal Credit Union immediately, 860-646-8870.



Together Let's Stop Fraud:

1. If it is too good to be true, it probably is. 
2. Ask yourself why you received the check:
            a. Did you participate in a sweepstakes?
            b. Did you work for someone with the promise of the amount of the check?
            c. Are they asking you to send part of the funds back to them?
                      i. If you won a sweepstakes or did work for someone... why would they need some money back from you if you did the work or you won?
3. Do your homework on the company that sent you the check.
             a. Do not use the information on the check as there is a good chance it is false information. Use an independent source to verify the company. 
              a. You are liable for repayment of the funds from the returned check. Failure to repay these funds may lead to legal action against you. 

If you every receive a check and/or letter that you think is suspicious, please bring it into the credit union and we will be happy to take at look at the items for you. 

  • Equal Housing Lender NCUA
  • Your savings federally insured to at least $250,000 and backed by the full faith and credit of the United States Government. National Credit Union Administration, a U.S. government agency