Fraud & Scams

We hope you and your loved ones are doing well and staying safe during this difficult time. Have you been impacted by COVID-19? We are here to help. Please reach out to us at 860-646-8870 and let us know how we can help you through this crisis.

We'd like to make you aware of the growing number of scams and fraudulent acts that are attempting to take advantage of the COVID-19 health crisis, including those that may claim to be from Northeast Family FCU. We're committed to protecting your personal information, and it's equally important for you to safeguard your confidential information. Northeast Family employees will never call, email or text you requesting personal information. Our Privacy Notice is a great resource for how we handle your personal information.

In a few weeks, the federal government is expected to begin sending out COVID-19 economic impact payments. These payments will either be direct deposited into your account or a paper check will be sent. Unfortunately, this is a perfect opportunity for criminals to take advantage of the public. Here's some important information from the IRS to help you be aware of potential scams and schemes.

  • Your payment will be deposited into the direct deposit account you previously provided on your tax return or, alternatively, a paper check will be sent.
  • The IRS will NEVER call you and ask you to verify your payment details. Never give out your credit union account, debit account, or PayPal account information.
  • If you receive a call, text, or email claiming that you can get your payment faster, do not engage with the scammer
  • These government payments have not been sent yet. It will take the U.S. Treasury several weeks to mail these to you. If you receive a "stimulus check" in the mail now, it's most likely a fraud. If you receive a "check" with an odd amount or a check that requires you to verify it online or by calling a number, it's fraudulent.

I encourage you to visit the IRS website for the latest information and updates on these government payments and for information on tax scams and consumer alerts, including those surrounding the Covid-19 crisis. It's unfortunate that fraudulent acts are increasing during these uncertain times, but the more knowledge and awareness you have, the better prepared you'll be to avoid scams and to continue to protect your personal information.

Remember, if you receive a paper check, you can use our mobile app to deposite it directly to your Northeast Family FCU account.

Investment and Product Scams

Investment scams, miracle cures, and fraudulent GoFundMe donation accounts have become widespread, and consumers should be on the look out for COVID-19 related investment scams and fraudulent product claims, says the U.S. federal government.

There are several categories of scams, including:

  • Phishing emails with malicious links claiming to be from the Centers for Disease Control and Prevention (CDC) or the WHO;
  • COVID-19 related investment scams, including so-called “pump-and-dump”schemes;
  • Miracle products claiming to prevent, detect, or cure COVID-19;
  • Online retail fraud and counterfeit goods related to the virus; andDonation or fundraising scams.

The Federal Trade Commission (FTC) and the Food and Drug Administration (FDA) issued a joint alert related to fraudulent products schemes designed to sell fake cures related to COVID-19. “These products are unapproved drugs that pose significant risks to patient health and violate federal law,” the FTC and FDA said in a press release.


Don't forget, we are in this together and we'll get through this together.

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