Apple Pay is here!

Simple, Secure, Convenient and it's COOL!
Use your iPhone to pay for your purchases.

  • Simpler payments. Once you have your debit card stored in the iPhone “Wallet” app, you need only hold the phone near a reader, approve the transaction with your fingerprint using iPhone’s Touch ID, and the payment is processed within a couple of seconds. The process is simpler than the traditional debit card swiping process, which typically includes (a) swiping a card and then selecting debit or credit, (b) providing a separate identification, and (c) affixing a signature.
  • Secure. Since a debit card does not need to be present, there’s less likelihood of a stolen number. Moreover, Apple does not use the debit card number for processing the payment but uses a token called the “device account number” to process the transaction, which further reduces the chances of the debit card details getting stolen. Apple Pay is an implementation of the EMVCo specification that is considered by many industry experts as the most secure payment mechanism.
  • Greater privacy. Apple will not track your transactions and store the data. This offers more privacy. Also, the use of device account numbers versus the debit card makes the transaction even more private with the retailers as they do not see your name and other details, such as the billing address.
  • Lower risk. Large retailers like Target and Home Depot have recently experienced debit card breaches. Apple Pay eliminates that by avoiding the use of the card details as part of the transaction. With Apple Pay, the device account number, along with a transaction-specific dynamic security code, is used to process the payment. So the actual credit or debit card numbers are never shared by Apple with retailers or transmitted with the payment.
  • Better experience. Apple is known for creating superlative user experiences. Apple Pay is no exception. Published reports and available videos agree, the service is easy to use. The service automatically selects the default card from Passbook for payments, which can easily be overridden with a swipe.

Look for this app,  on your iPhone, or other approved device, and simply follow the prompts.

Click here for the Apple Pay Debit Card FAQ's





Write a review

Google Review (you will need a gmail account):

Would you like to write a review of Northeast Family FCU, to let others know what you think? Just go to Google Review (you will need a gmail account):
1. Visit and search "Northeast Family Federal Credit Union". Once you click on the Northeast Family link, the first thing that appears is a map showing our location.

2. Under the current reviews, click on "View all Google reviews".  A window will pop up and show all the reviews that have been posted.

3. Click on the “Write a review” button in the top right corner of the window, give a rating, and leave a review.


4. When finished, there is a button in the bottom right that says "Post", click that and you're done.


Yelp Rating (you will need a yelp account):

Would you like to write a review of Northeast Family FCU, to let others know what  you think? You will need a Yelp account.

1. Just go to and search for "Northeast Family Federal Credit Union".

2. Click on the bright red button that says "Write a Review", give a star rating, and leave a review.

3. When finished, click on the button in the bottom left that says "Post".




Did you spend to much this Holiday season?


If so, skip your loan payment. That's right! Skip your loan payment.

Click here for the Skip-a-Pay application.






Are you too busy to visit the credit union? We understand. Use our mobile app.


Use our redesigned mobile app to check balances, deposit checks, transfer funds, pay bills and more.

Click below to download our mobile app for iPhone and iPad as well as Android products.







Need help keeping your head above water?

A debt-consolidation loan from Northeast Family can help get your head above water.

As low as 8.25% *APR

Combine all of your payments into one, easy payment and pay off your debts faster.

Call us, right now, for complete details and see how quickly you can be out of debt.

Manchester - 860-646-8870 or North Windham - 860-423-1601


*Quoted rate is based on a 2 year term, having automatic payments, and NFFCU checking or NFFCU VISA card.   Other great rates and terms available. Minimum loan amount is $500.00.  Maximum will be determined by overall credit history and affordability. Rates subject to change without notice.  Must meet standard underwriting guidelines The monthly payment for every $1,000.00  borrowed for 24 months at 8.25% is $45.34. Loan promo effective until 01/31/18.






All Allpoint Network ATMs have been removed from many 7-Eleven stores throughout the United States. You will incur a surcharge fee if you use your Northeast Famliy FCU card at any of these ATMs, should you decide to proceed with the transaction.

The good news is that there are still over 55,000 worldwide Allpoint ATMs still available! Accessing your cash remains convenient since many of these ATMs are located at popular retailers near you such as Target, Walgreens, Rite Aid, CVS, and Costco.


How do I find the closest Allpoint ATM?

It's easy to locate a participating ATM! Click here to use the Allpoint ATM Locator on our website, or click on "Locations" on our mobile banking app.


*Allpoint is NOT a Northeast Family FCU ATM. Five free per month, then $1.50 per withdrawal at non-Northeast Family FCU ATMs.










Do we have your current e-mail address? Don't be caught unaware. We've started using e-mail as a means of communicating with our members.

Please verify your e-mail address when you visit an office or call us at 860-646-8870. Don't miss out on credit union news, events, staff happenings and more.






Don't like standing in line?


If you don't like standing in line, download our mobile app. Our mobile app allows you to check balances, transfer funds, deposit checks and more.


Simple mobile check deposit. Oh and there is no fee to use this service.

Step 1:  Download and log in to Northeast Family’s Mobile Branch App

Step 2:  Select “Check Deposits”

Step 3:  Follow the step-by-step instructions


Get Started Today

Download NFFCU’s Mobile App:

Download from Apple Store (for iPhone® and iPad®)

Download from Google play (for AndroidTM and Samsung)


For more information or assistance, please call our office at 860-646-8870, during regular business hours.


* A working Internet connection is required for use. Northeast Family Federal Credit Union does not charge you a fee for using this service.

Mobile Deposit Member FAQ's

1. Apple, and iPod, and iPad and are trademarks of Apple Inc., registered in the U.S. and other countries. iPhone is a trademark of Apple Inc. Android is a trademark of Google Inc.
2.Northeast Family FCU does not charge a fee for Mobile Banking. However, third party message and data rates may apply. These include fees your wireless carrier may charge you for data usage and text messaging services. Check with your wireless carrier for details regarding your specific wireless plan and any data usage or text messaging charges that may apply. Also, a supported mobile device is needed to use the Mobile Banking App. Mobile Deposit is a feature of Northeast Family FCU. Use of the Mobile Deposit feature requires a supported camera-equipped device and you must download the Northeast Family FCU mobile banking app. An eligible Northeast Family FCU account and Northeast Family FCU Online Banking required. Certain other restrictions apply.
4. A federal regulation limits the number of transfers that may be made from savings and money market accounts.










Definition of fraud

  1. 1a :  deceit, trickery; specifically :  intentional perversion of truth in order to induce another to part with something of value or to surrender a legal right fraud>b :  an act of deceiving or misrepresenting :  trick frauds>

  2. 2a :  a person who is not what he or she pretends to be :  impostor fraud.>; also :  one who defrauds :  cheatb :  one that is not what it seems or is represented to be fraud.>

Don't get "taken" by a fraudster. Keep yourself up to date. Click here for our Fraud Page.




There are a lot of tax scams around this time of year. Please be careful and verify anything that looks strange.

Please don't fall for the "Lottery Winner" scam or the "I'll send you more money than necessary for the EBAY purchase. You keep the difference, for your trouble" scam.

Remember, if it sounds too good to be true, it probably IS too good to be true.

If you have any questions about a check you've received, please bring it to the credit union. We can help.

As a reminder, we will never call or text and ask for personal information, like your account number or social security number.










Need a loan? Pick up the phone.


Do you need a loan, RIGHT NOW?

Call us at 860-646-8870 or click here to apply online NOW. If you apply before 1pm, most days we can get your answer the same day.









 Credit Score Myths

Want to get a handle on your credit? Well, first you’ll have to learn what factors impact your credit score. Unfortunately, there are a number of myths that can cause your brain to spin like the Tasmanian Devil from information overload.


Here are some common credit score myths:

1. My employment history will make or break my credit

Your employment history has nothing to do with your credit score, but some lenders may review it to determine if you are stable enough to repay a loan. Frequent job changes or layoffs may indicate otherwise.

Click here to download the entire list.







You can teach a dog new tricks

Our redsigned mobile app is making it easier.  NOW with Mobile Check Deposit. Get yours now.

   • Smart, full-screen displays — including optimization for iPhone 7. 

   • Fewer taps for key tasks, like transferring funds.

   • At-a-glance details, like minimum payments and dates due, to keep you in the know.

  Download today with the at iTunes, Kindle or Google Play store.

  Click on the logo of your choice and download our mobile app quickly and securely.





Debit Card Usage

In an attempt to mitigate fraud, the Credit Union has implemented new restrictions on some debit card transactions. You may now be required to use your PIN (personal identification number) in places that you did not previously. Also, please consider using your PIN on "In-Person" transactions over $100 and alert us if you're traveling, espeically to New York City. If you have any questions or concerns please feel free to contact Lisa at 860-646-8870 ex 125.







Why Join a Credit Union?

Founded on the basic democratic premise of the cooperative movement, credit unions believe that access to low-cost financial services is critical to the health and stability of ordinary citizens. In fact, about 100 million Americans trust that their credit union will provide the services to improve their financial well being.

Credit union membership offers many benefits. Services offered range from simple savings to home equity loans to IRAs. Study after study has revealed that on average, credit unions provide the best financial offerings with fewer fees, lower rates on loans and higher rates on savings. Credit unions continually score higher than all other financial institutions in consumer satisfaction surveys.

Credit unions strive to deliver the best service possible to their most important asset - their members.




 Credit Union vs Banks. Why Credit Unions Aren't Banks

On the surface, credit unions seem similar to banks. Both institutions offer Checking services, Savings accounts, and Auto loans, but that's where the similarities end.
Credit unions are not-for-profit financial cooperatives. In essence, this means that one Member's savings becomes another Member's loan. This cooperative structure allows Northeast Family Federal Credit Union to offer highly competitive dividends and some of the lowest loan rates available.
At Northeast Family Federal Credit Union, we don't serve customers. We serve Members! And that's exactly what you become when you join: a Member and an Owner of your own financial institution.
Our Members are Owners
The Credit Union is owned entirely by its members, so there are no investors to dictate product and service decisions based on stock prices. Instead, management answers to a Board of Directors elected from the Membership and dedicated to making decisions that provide the most value to all members.
Members are the Credit Union's most valued asset, and we treat them as such. For twelve continual years, credit unions outrank banks in consumer satisfaction, according to the annual American Banker/Gallup Survey.
When you join Northeast Family Federal Credit Union you become a part of a family where the credit union tradition of 'People Helping People' is alive and well. We invite you to become part of an organization that has dedicated itself to serving Members since 1938.




Lost or stolen credit or debit card?

If your credit or debit card is lost or stolen and you need assistance after hours, please call 800-299-9842 for your VISA Card or 800-264-5578 for your NFFCU Debit card.











The names listed below are NMLS (National Mortgage Licensing System) registered Mortgage Loan Originators.

Northeast Family FCU #411952

Kelly Gendreau #1009976

Rebecca DeMontigny #934877

Katiana Rivera #1149288

Alexander Rodriguez # 981741

Joanne S. Todd #1055651





 Are you searching for a surcharge-FREE ATM?
These three companies provide Northeast Family almost 66,000 surcharge-FREE ATM's nationwide.



 Click here


 Click here

 Text your address or zip code to 692667 for a list of Co-op surcharge-FREE ATM's.




Current Credit Union Financials

This is a copy of our latest financial report.

These reports are unaudited.

Please feel free to contact us if you have any questions.




2018 Holiday Closings:

January 1 New Year's Day
January 15 Martin Luther Kings Day
February 19 President's Day
March 30 Good Friday
May 28 Memorial Day
July 4 Independence Day
September 3 Labor Day
October 8 Columbus Day
November 12 Veteran's Day
November 22 Thanksgiving Day
December 25      Christmas Day




  • Equal Housing Lender NCUA
  • Your savings federally insured to at least $250,000 and backed by the full faith and credit of the United States Government. National Credit Union Administration, a U.S. government agency